Alternatively, the ten most frequent questions and answers:
1. We don't need security equipment, why should we use the Commander system then.
This is the most frequent question of logistics and transportation companies" representatives. The Commander system is not only the "better alarm”, but the rich possibilities of logistics functions can alternatively enable the companies to lower their cost and increase their productivity. Thanks to the Commander system, it is possible to monitor the movement of your vehicles and to have continuous report of their activity as can be found for example in our case studies.
Case Studies: Transportation and Logistics Companies
2. I want to have the option to monitor the movement and state of my vehicles even when I am vacationing abroad. Can Commander enable that for me?
Yes, all you need is an Internet access (e.g. Internet Café), and you can monitor your vehicles on line. Even in the case you cannot access the Internet, you can request SMS or MMS with the location and state of your vehicles.
3. Can I transfer the data into other programs?
You certainly can. The standard function is the data export option into the specialized programs for Book of Trips creation (e.g. SPZ). This function is designed for customers for whom the output format directly from the Commander system is insufficient. The data export into other formats is then just an issue of the customer’s individual request.
4. Our company wants to utilize the services of higher standard. Can you offer any of those?
We will gladly provide them to you. We are ready to implement the “tailor-made” solutions for demanding customers.
5. We are considering installation of our own vehicle monitoring system on our server. What would be the advantage of the Commander system then?
In the accessibility, low operation cost, and 24 hour PCO watch guarantee. If you acquire your own monitoring system installation, you will have to spend more resources on its administration, service, or possible upgrades. This doesn’t mean only the financial resources, but your valuable time too. If you decide to get the Commander, all these worries are being delegated to us.
6. Is this kind of solution safe?
Judging the security level from the broader point of view, when we operate the entire system by ourselves, the solution is more secure then running the application on your server. Our Headquarters are located on the premises that undergo the strictest standards, just to mention as an example: backing up the electrical power sources to enable running our servers even in the case of several-day outage, furthermore, the modern fire-protection systems, and multiple connections to telecommunication operators. Considering the data access security, we are using the modern safety and backup procedures known from Internet banking, etc.
7. Do I have a 100% security that my vehicle won’t be stolen after I have the Commander system installed?
It would be a lie to claim yes; there is no 100% protection anywhere around the world. Nevertheless, the probability of the vehicle theft is significantly decreased after the installation of the Commander system. In addition to that, the chances of your vehicle being returned to you after the possible theft are higher than 90%.
8. Is such a quality protection of property expensive?
Even the discounts being offered by insurance companies prove the quality of this type of security protection. The amount of discount can be even higher at the final account than the Commander system operation cost.
9. Does the Commander unit have a certification for mounting into the vehicles?
Yes, the Commander unit is certified by ATEST 8SD.
No, the Commander unit doesn't alter the function of the vehicle systems in any way; therefore, the vehicle manufacturer’s warranty is not limited in any aspect.